FAQ

What is the Ongkiro - Indonesia Shipping ?

Ongkiro - Indonesia Shipping is an application for Shopify that functions to calculate shipping costs throughout Indonesia (JNE, POS, Tiki, JNT, Wahana, etc.).

Will the price of shipping cost for each shipping service be automatically updated every time there is a change in price?

Yes, of course. Ongkiro - Indonesian Shipping uses our own API, which has been integrated with shipping services, so prices will always be updated.

Why doesn't the shipping method appear when checkout ?

Shopify only allows a maximum of 10 seconds to send shipping cost data. The more couriers you activate, the longer the process we need to produce the shipping cost data. The solution is activate fewer couriers in your store.